Susan Keim, PhD, MSN, MS, CRNP

Director, Nursing & Healthcare Administration Program, School of Nursing
Vice Chair, Biobehavioral Health Sciences Department, School of Nursing

Susan K. Keim PhD, MSN, MS, CRNP is currently the Program Director for the US News & World #1 ranked Nursing & Healthcare Administration and Health Leadership graduate programs, and serves as Vice Chair of the Biobehavioral Health Sciences Department in the School of Nursing at the University of Pennsylvania. Spurred by previous work as a hospital administrator and later as a nurse practitioner in primary care, her research interests center on clinical systems, emerging technologies and care delivery models that promote care coordination and patient safety. Through the examination of factors correlated with post-hospital discharge acute healthcare utilization, She hopes to design and test the effectiveness of care delivery systems aimed at reducing fragmentation in care and promoting patient safety both in hospital and community settings. Her doctoral dissertation work was awarded the Nursing Informatics Student Paper award at the American Medical Informatics Association conference in 2017. Sue also currently co-teaches a course entitled “Systems Thinking in Patient Safety” which is offered inter-professionally to both graduate nursing students and physicians.

Prior to Penn, Dr. Keim worked in clinical and progressive management positions at Johns Hopkins Hospital for 13 years. In addition to a PhD from Penn, she holds a MSN from Penn’s Adult and Gerontology Nurse Practitioner Program, is board-certified as an Adult Gerontological Nurse Practitioner by the American Nurses Credentialing Center, and has a MS in Nursing Administration from the University Of Maryland.

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